Terms and Conditions

Welcome to DLS (www.dlscolours.com), a leading brand based in Guwahati, Assam, offering premium paver blocks, parking tiles, and outdoor landscaping solutions. By using or accessing our website and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using the website or making any purchases.

1. Acceptance of Terms

By accessing or using the DLS website, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using the Website. We reserve the right to modify, update, or change these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

2. About Us

DLS is a premium brand that specializes in high-quality paver blocks, parking tiles, and outdoor landscaping solutions. Our products are designed to enhance the aesthetics and functionality of outdoor spaces. We are located in Guwahati, Assam, and our services are available throughout the region and beyond.

3. Product Information

We make every effort to display accurate product descriptions, images, and specifications. However, due to varying lighting, screen resolutions, and manufacturing processes, actual products may slightly differ from their online representations. DLS does not guarantee the accuracy, completeness, or reliability of any product information on the website.

4. Ordering and Payment

  • Order Placement: By placing an order on the Website, you are making an offer to purchase products subject to these Terms and Conditions.
  • Price and Availability: All prices listed on the Website are in INR (Indian Rupees) and are subject to change without notice. Availability of products is subject to stock levels. If an item is out of stock, we will notify you as soon as possible.
  • Payment: Payments can be made through available payment methods, including debit/credit cards, bank transfers, or other approved methods. Full payment must be made before an order is processed and shipped.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email. Please check the details carefully. If any information is incorrect, notify us immediately.

5. Shipping and Delivery

  • Shipping Areas: We provide delivery within Guwahati, Assam, and to other locations within India.
  • Delivery Time: Delivery times may vary depending on your location and the availability of products. Estimated delivery time will be provided at checkout, but it is not guaranteed.
  • Shipping Charges: Shipping fees will be calculated at checkout based on the delivery address and order size.

6. Returns and Refunds

  • Damaged or Defective Products: If you receive damaged or defective products, please contact us within 7 days of delivery. We will arrange for a replacement or refund, subject to the conditions.
  • Returns: Due to the nature of our products (paver blocks, tiles, etc.), returns are generally not accepted unless the product is defective or damaged upon arrival.
  • Refund Process: Once the return is approved, we will process the refund to the original payment method. Processing time may take up to 7-14 business days.

7. Customer Obligations

  • Accurate Information: You agree to provide accurate and up-to-date information when creating an account or placing an order.
  • Lawful Use: You agree to use the Website and its services for lawful purposes only and in compliance with all applicable laws and regulations.
  • Prohibited Actions: You are prohibited from:
    • Using the Website for illegal or unauthorized purposes.
    • Interfering with or disrupting the Website’s functionality.
    • Attempting to gain unauthorized access to our systems or networks.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy [insert link to Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of DLS and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or modify any part of the Website without prior written permission from DLS.

10. Limitation of Liability

To the fullest extent permitted by law, DLS shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the Website.
  • Any errors, omissions, or inaccuracies in the content of the Website.
  • Any product purchased from the Website or any third-party links provided on the Website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.

12. Indemnification

You agree to indemnify, defend, and hold harmless DLS, its officers, employees, agents, and partners from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your breach of these Terms and Conditions or your use of the Website.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

DLS
 Haridev Rd, above Dalimi sweets, Hatigaon
Guwahati, Assam, 781036
Phone: 8133834382

Email: [email protected]

Thank you for choosing DLS!